๐ Privacy Policy
Last updated: 2025-09-21
DIY Imdadhub values your privacy. This policy explains what information we collect, how we use it, and the choices you have regarding your personal data. By using our website (https://diy.imdadhub.com), you agree to the terms outlined here.
1. Information We Collect
When you interact with our website, we may collect the following information:
- Personal details: name, email address, phone number.
- Shipping and billing details: addresses provided during checkout.
- Account details: if you register for an account, we store your login credentials and preferences.
- Payment details: payments are securely processed by Stripe. We do not store your full payment card information on our servers.
- Comments and reviews: information you provide when leaving comments or product reviews.
- Technical data: your IP address, browser type, and cookies (see section on Cookies).
2. How We Use Your Information
We use your information for the following purposes:
- To process and deliver your orders.
- To communicate with you regarding orders, inquiries, or support requests.
- To personalize your shopping experience.
- To improve our website, services, and products.
- To prevent fraud and ensure site security.
- For legal or regulatory compliance.
If you opt-in (future feature), we may also use your information to send promotional emails or newsletters. You may unsubscribe at any time.
3. Sharing of Information
We respect your privacy and only share your data when necessary:
- Payment processing: handled securely by Stripe.
- Shipping and order fulfillment: we share necessary details (name, address, contact information) with third-party logistics providers so your order can be delivered.
- Legal compliance: if required by law, we may share data with regulatory authorities.
- Service providers: we may use trusted providers (such as hosting and analytics tools) that help us operate our website.
We do not sell or rent your personal information to third parties.
4. Cookies & Tracking
Our website uses cookies to improve your browsing experience. Cookies help us remember your preferences and enable certain site functions.
In the future, we may also use tools such as Google Analytics and Facebook Pixel to understand user behavior and improve marketing. These services may set their own cookies and collect data in line with their privacy policies.
5. Data Retention
- Order information is retained for record-keeping and legal compliance.
- Account data is stored as long as your account remains active.
- Comments and reviews are stored indefinitely unless you request deletion.
- You may request that we delete your personal data at any time, unless we are required to keep it for legal reasons.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your personal data.
- Withdraw consent for marketing communications.
- Request a copy of your personal data in portable format.
To make a request, please contact us at support@diy.imdadhub.com.
7. Security
We take reasonable steps to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, you can reach us at: